At Catamaran.mu, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and book our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information (Name, Email Address, Phone Number)
- Booking Details (Tour selection, number of guests, dates)
- Payment Information (processed securely via third-party providers)
- Device Information (IP address, browser type, cookies)
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you regarding your reservation
- Improve our website and services
- Send confirmations, updates, or promotional offers (if opted in)
3. Payment Processing
All payments are handled securely through trusted third-party payment providers. We do not store your credit/debit card details.
4. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze website traffic
- Personalize content
You can disable cookies in your browser settings.
5. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Payment processors
- Tour operators and staff (to fulfill your booking)
- Legal authorities if required by law
6. Data Security
We implement appropriate security measures to protect your personal data. However, no online system is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
10. Contact Us
If you have any questions, please contact us:
Email: info@catamaran.mu
Phone: (+230) 57819236
