Welcome to Catamaran.mu. By using our website and booking our services, you agree to the following terms:
1. Booking & Payments
- All bookings must be made through our website or authorized channels
- Prices are listed per person or per group as specified
- Full or partial payment may be required at the time of booking
- “Reserve Now, Pay Later” options are subject to availability
2. Cancellation & Refund Policy
- Cancellations made at least 24–48 hours before the tour may be eligible for a full refund
- Late cancellations or no-shows may not be refunded
- Weather conditions may result in rescheduling or full refunds
3. Changes & Modifications
We reserve the right to:
- Modify itineraries due to weather or safety conditions
- Substitute vessels or equipment if necessary
- Adjust pricing without prior notice (not affecting confirmed bookings)
4. Health & Safety
- Guests must follow all safety instructions provided by staff
- Life jackets and safety equipment must be used when required
- Participation is at your own risk
5. Liability Disclaimer
- Catamaran.mu is not responsible for loss, damage, injury, or delays caused by unforeseen circumstances
- Activities such as swimming with dolphins or water sports involve inherent risks
6. Accessibility
Some tours are wheelchair accessible; please confirm availability before booking.
7. Intellectual Property
All content on this website (text, images, branding) is the property of Catamaran.mu and may not be used without permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Provide false or misleading information
- Disrupt website functionality
9. Governing Law
These Terms are governed by the laws of Mauritius.
10. Contact Information
For questions or concerns:
Email: info@catamaran.mu
Phone: (+230) 57819236
